Fees for Telehealth

Due to changes made to Medicare, as of the 10th of January 2022 we will no longer be able to Bulk bill all Telephone and Video consultations. There will now be a slight gap fee, this will be applied at the Doctor’s discretion. You will be notified via text message after the consult if there is a charge and be required to pay this fee, before we send off any scripts.

Fees for Telephone consults

Level A – Phone call lasting less than 6 minutes – $30 (Medicare Rebate- $17.90)

Level B – Phone call lasting less than 20 minutes – $50 (Medicare Rebate – $39.10)

Level C – Phone calls Longer than 20 minutes – $80 (Medicare Rebate – $39.10)

Fees for Video Consults

Level A – Video Call for an obvious problem – $40 (Medicare Rebate – $17.90)

Level B – Video Call lasting less than 20 minutes – $60 (Medicare Rebate: $39.10)

Level C – Video call lasting at least 20 minutes $96 (Medicare Rebate: $75.75)

Level D – Video call lasting at least 40 minutes $130 (Medicare Rebate: $111.50)

We will continue to bulk bill Phone and Video consults for concession card holders and patients 16 years and under

Payment can be made either over the phone (by credit card) or in person (when you collect scripts)

Dr Prue Osborne

Merewether Ridge Street Surgery is thrilled to welcome Dr Prue Osborne to our practice!

Dr Prue will be available for consultations all day Monday and Tuesday

We are a COVID-19 vaccination provider

We are a COVID-19 vaccination provider

Merewether Ridge Street Surgery is pleased to advise that we are an approved vaccination provider for the COVID-19 vaccines. We are happy to help provide COVID-19 immunisation for our local area and wider community.

Checking when you can receive your COVID-19 vaccine

To find out when you are eligible to receive the vaccine, visit https://covid- vaccine.healthdirect.gov.au/eligibility and complete the COVID-19 Vaccine Eligibility Checker. This will tell you which phase of the rollout you are in.

Booking your COVID-19 vaccination appointment

When it is your turn to get vaccinated, you can call us on (02) 4963 5187 to book your appointments to get your first and second doses of the vaccine.

You can also book on online by clicking the Book Now button or come in to the practice and talk to one of our friendly staff members.

Our Staff member will book you a time for the first and second dose exactly 12 weeks apart.

Getting ready for your appointment

Please do not come to your vaccination appointment:

– If you are feeling unwell with fever, cough, runny nose or other symptoms that could be from COVID-19
– If you are waiting for COVID-19 test results, or have tested positive for COVID-19
– If you are a close contact of someone with COVID-19, or
– If you are in quarantine.

If you have had another vaccine in the 14 days before your COVID-19 vaccine appointment, please let us know as we may need to reschedule your appointment.

If you cannot make it to your vaccination appointment, please contact us to arrange a new appointment.

You can also read this patient factsheet developed by the Australian Government Department of Health: https://www.health.gov.au/resources/publications/covid-19- vaccination-preparing-for-covid-19-vaccination

Fee Changes

We are posting this to inform all our patients that as of the 1st of March we will be changing our Bulk Billing procedures.

At present we have been bulk billing children aged 16 and under, however, due to changes made by Medicare this is no longer practicable. Therefore, as of the 1st of march we will only be bulk billing children aged 5 and under. Children aged 6 to 16 will be charged at the concessional rate.

We apologise for any inconvenience caused by this.

Christmas Hours

It’s hard to believe that it’s that time of year again! Please see below our christmas trading hours:

Wednesday 23rd Dec – Open as normal
Thursday 24th Dec – 8:30am to 11am
Friday 25th Dec – CLOSED
Saturday 26th Dec – CLOSED
Sunday 27th Dec – CLOSED

Monday 28th Dec – CLOSED
Tuesday 29th DEC – Open 8:30am – 11am (or until we finish seeing patients for the day)
Wednesday 30th DEC – Open 8:30am – 11am (or until we finish seeing patients for the day)
Thursday 31st DEC – CLOSED
Friday 1st jan – CLOSED
Saturday 2nd Jan – CLOSED
Sunday 3rd Jan -CLOSED

Monday 4th jan – Open as usual

If you need anything out of these hours, please call GP access on 1300 130 147. Or if it is an emergency please call 000.

Wishing all our patients a Happy and Safe Christmas. We Look forward to seeing you in the New Year!

Farewell Alison

We are sad to say that after 32 years of service our practice Manager Alison has retired. We thank her for her service and wish her the best of luck in her retirement.

Our receptionists are now Anna, Zac and Amber.


Flu shots are available. Please note that due to the high demand, we are booking a few weeks in advance. Please give us a ring to arrange an appointment.

The clinic will be set up in a gazebo in the driveway next to the practice itself, so that we can maintain appropriate social distancing. Please come at your designated time (no earlier) and a receptionist will guide you to a chair.

Your safety is our number one concern. So all our staff will be in full PPE and chairs will be cleaned between patients to ensure the highest of infection control.

– Do not attend if you are unwell!
– Arrive on time
– Be patient and respectful of our staff.

If it rains, the clinic will take place in the entrance of the practice.

Telephone consults

We are now doing most of our consults over the phone. Please contact us to arrange a time. If you have an appointment booked in the near future, a receptionist will contact you a few days before your appointment.

Please note that Dr Noor and Dr Clayworth will still see patients face to face if it is absolutely necessary and our nurse Julie is still doing immunisations.

Fee Increase

Increase of Fees

Due to changes made to medicare, this practice will be increasing our fees as of the 1st February, 2020.

The new tees are as follows

Standard consultation (level B – up to 20 minutes in length)
Fee payable at time of consultation $80.00
Concessional fee (pensioners/HCC) $60.00

Medicare rebate $37.50

Level C consultation (more than 20 minutes)
Fee payable at time of consultation $124.00
Concessional fee (pensioners/HCC) $94.00

Medicare rebate $72.80

Level D consultation (more than 40 minutes)
Fee payable at time of consultation $162.00
Concessional fee (pensioners/HCC) $129.00

Medicare rebate $107.15

We will continue to bulk-bill children 16 years and under as well as select other services such as chronic disease care plans and over 75 health checks are bulk-billed.

Fees for other items such as excisions will be advised when such procedures are needed.

Christmas Hours 2019

It’s that time of year again!

Merewether Ridge street Surgery’s Christmas trading hours are as follows:

Mon Dec 23rd – Open 8:30am – 5:30pm (as usual)
Tues Dec 24th – Open 8:30am – 12pm
Wed Dec 25th – CLOSED
Thurs Dec 26th – CLOSED
Fri Dec 27th – CLOSED
Sat Dec 28th – CLOSED
Sun 29th Dec – CLOSED
Mon 30th Dec – CLOSED
Tues 31st Dec – CLOSED
Wed 1st Jan – CLOSED
Thurs 2nd Jan – OPEN 8:30am – 5:30pm (as usual)
Fri 3rd Jan – Open 8:30am – 5:30pm (as usual)
Sat 4th Jan – Open 8:30am – 11am (as usual)

If you experience an emergency over this period, please call 000!

Or if you need to see a doctor after hours please call GP Access on 1300 130 147.

We apologise for any inconvenience caused by this.