General information

Management of your Personal Health Information:

Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff. We abide by the ten National Privacy Principles available at

A “Privacy and Medical Records” information sheet is available on our website.
The practice participates in state and national recall and reminder systems such as the Pap Test Register, Australian Immunisation Register, Bowelscreen etc. If you do not wish to participate please let us know.

Patient feedback

We are always grateful for any suggestions as to how we might improve the service we provide our patients. If you are unhappy with any aspect of the care provided by the practice we would prefer you to let us know about it either by telling your doctor or receptionist or by using the contact form on our website If you feel there is a problem you need to take up outside the practice you can contact: The Health Care Complaints Commission, Locked Bag 18, Strawberry Hills, Telephone 1800 043 159